"WE WERE FIRST ATTRACTED TO D&H MOTORS BY YOUR EASY TO USE WEB PAGE.  REVIEWING YOUR INVENTORY AND CHECKING THE PRICES AGAINST THE KELLY BLUE BOOK WAS ANOTHER CONVENIENT AND TIME SAVING PLUS.  YOUR WEB SITE ADDITIONALLY MADE IT EASY TO COMPLETE THE CREDIT APPLICATION.

     YOUR CAR LOT IS SELECTIVELY SMALL AND THE CARS, EVEN FROM SOME DISTANCE, ARE CLEAN AND DESIRABLE.  THE SALESMAN, ALEX, WAS VERY FRIENDLY AND EXERTED VIRTUALLY NO SALES PRESSURE.  WE WERE ABLE TO TEST DRIVE THE VW JETTA WITHOUT THE SALES PRESSURE, THEREFORE ABLE TO FREELY DISCUSS A POSSIBLE PURCHASE.

     PREVIOUSLY, IT HAS TAKEN US SEVERAL HOURS TO NEGOTIATE A CAR PURCHASE.  WE SPEND 30 MINUTES ON THE WEB SITE AND LESS THAN AN HOUR AT THE DEALERSHIP.  A VERY PLEASANT  EXPERIENCE."

JOHN AND CANDACE HOETGER

TRICIA MILLER

DEAR DOUG, HAROLDO, AND ALEX,

 

I WANT TO THANK YOU FOR THE COURTESY AND SERVICE YOU PROVIDED TO ME WITH THE PURCHASE OF THE 1994 FORD TEMPO.  BEING IN THE UNIQUE POSITION THAT I WAS, YOU WERE ALL SO GRACIOUS AND HELPFUL IN SELECTING THE RIGHT VEHICLE FOR ME, AND PROVIDING THE FINANCING NECESSARY TO GET ME INTO THE VEHICLE.   ADDITIONALLY, I WAS PLEASANTLY SURPRISED BY THE SERVICE YOU PROVIDED, BY PICKING ME UP TO GET THE VEHICLE, AND TAKING ME BACK TO WORK WHEN THE VEHICLE WAS IN FOR REPAIRS.   THIS TYPE OF SERVICE GOES WAY BEYOND THE NORM, AND REALLY PUTS YOUR COMPANY FAR, FAR AHEAD OF THE OTHER DEALERS IN RIVERSIDE.  I AM ENJOYING THIS CAR SO VERY MUCH, AND JUST WANTED TO SHARE THAT WITH YOU.  THANK YOU SO MUCH FOR ALL THAT YOU HAVE DONE

RENEE MACLAUGHLAN

HUMAN RESOURCES/OPERATIONS ADMINISTRATOR

MARTI NORRIS